Reputation Management

Today, your average prospect actively researches 14.31 properties, but only physically visits just under 5 properties before making a leasing decision. Your digital curb appeal can either direct people toward your front door or aways from it. Not only that, but a strong online presence also allows you to drive prospect traffic, attract better talent, build trust, and most importantly increase revenue.

What you’ll learn:

• The key trends that drive more 5-star reviews
• The most common drivers of 1- & 2-star reviews
• 7 successful steps to managing your digital curb appeal
• National data on what prospects care about in a manager’s response to a review
• Firsthand insights from a panel of experts on how they continue to push the envelope on driving resident satisfaction to enhance online reputation

Presenters:

• Nicole Patterson- Director of Training & Advanced Client Services
• Marcus Armstrong- Advance Client Services Consultant

Panelists:

• Tynisha Holmes, Director of Customer Relations, Preferred Apartment Communities
• Brian Ericson, SVP Marketing, Wood Residential
• The Huntley Team, #2 ORA property nationwide, Wood Residential
• Jad Dersham, Director of Digital Marketing and Reputation, Ram Partners

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Register Today! Seating Limited!