Certified Apartment Portfolio Supervisor | CAPS
Fast Track Your Career!

Fast-track your career advancement by earning your CAPS credential
The Certified Apartment Portfolio Supervisor (CAPS) credential course was developed for Regional/District Managers, Maintenance Directors, Mid-Upper Level Management, Marketing Directors, and those aspiring to move to that level. Industry experience requirement is either CAM, ARM, RAM with 2 years of apartment management experience OR a Property Supervisor with 2 years of multi-site experience.
Improve your:
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Employee recruitment, development, and retention
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Communications, ethics, and emotional intelligence
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Annual operating budgets and owner performance objectives
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Property and portfolio results
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Managing risk through inspections, follow-up procedures, and incident responses
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And much more!
CAPS Modules
- Client Services & Stakeholder Relations
- Improving Asset Performance
- Talent Development
- Investment Management
- Asset Evaluation & Preservation
- Contemporary Issues in Multifamily Housing
"See What Your Peers Have To Say"
After being in the industry for 16 years on the maintenance side, I realized I had a gap in my knowledge when transitioning to corporate roles. While I’d consistently sought additional training, I lacked experience in administrative and financial aspects. The CAPS course proved to be an ideal solution, providing me with a deeper understanding of the financial aspects of a portfolio, including concepts like Net Operating Income (NOI) and asset valuation. This newfound knowledge enabled me to confidently engage in discussions and decision-making processes that I previously found challenging.
Pricing Information
Member price | $1600
Non Member price | $1900
Live In-Classroom

Instructor: Alexandra Jackiw, CAPS, CPM, C3P
COO, Hayes Gibson Property Services
Alex Jackiw is the Chief Operating Officer of Hayes Gibson Property Services. She was the 2013 Chairman of the Board for the National Apartment Association and was inducted into NAA's Hall of Fame in 2018. She is an Assistant Professor at Ball State University in the Residential Property Management program. Alex is also a licensed real estate broker and holds the Certified Property Manager (CPM®) and CAPS® designations. She has a Master’s Degree in Education.
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