Certified Apartment Portfolio Supervisor | CAPS

Fast-track your career advancement by earning your CAPS credential

The Certified Apartment Portfolio Supervisor (CAPS) credential course was developed for Regional/District Managers, Maintenance Directors, Mid-Upper Level Management, Marketing Directors, and those aspiring to move to that level. Industry experience requirement is either CAM, ARM, RAM with 2 years of apartment management experience OR a Property Supervisor with 2 years of multi-site experience.

Improve your:

• Employee recruitment, development, and retention
• Communications, ethics, and emotional intelligence
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Risk management through inspections, follow-up procedures, and incident responses
  And much more!

CAPS  Modules

• Client Services & Stakeholder Relations
• Improving Asset Performance
• Talent Development
• Leadership
• Investment Management

Instructor: Alexandra Jackiw, CAPS, CPM, C3P

Alexandra (Alex) is the Chief Operating Officer at HGPS and in that capacity, she manages and oversees all corporate and property operations for a diverse portfolio of 100+ assets in a ten-state area. Active in professional organizations, Alex served as Chairman of the Board of the National Apartment Association (NAA) in 2013 and President of the NAA Education Institute in 2008 and 2009. She is a respected industry speaker and has presented programs to industry trade groups throughout the U.S. and Canada. Alex was inducted into National Apartment Association Hall of Fame in 2018. Alex is a graduate of the University of Rochester and received her M. Ed. from Ohio University.

What students are saying!

Joel Spencer, CAPS, CAMT
Perennial Properties

After being in the industry for 16 years on the maintenance side, I realized I had a gap in my knowledge when transitioning to corporate roles. While I’d consistently sought additional training, I lacked experience in administrative and financial aspects. The CAPS course proved to be an ideal solution, providing me with a deeper understanding of the financial aspects of a portfolio, including concepts like Net Operating Income (NOI) and asset valuation. This newfound knowledge enabled me to confidently engage in discussions and decision-making processes that I previously found challenging.