Bringing Humanity to Your Insanity

Exceptional Attitudes = Exceptional Customer Experience

Back to Events
Show Event Info
Thursday, February 21st, 2019
9:00 AM - 12:00 PM
8601 Dunwoody Place Suite 318
Atlanta, GA 30350
* Registration open until 2/21/19 at 12:00 AM
Registration Options 2019-02-21 09:00:00 2019-02-21 12:00:00 America/New_York Bringing Humanity to Your Insanity Exceptional Attitudes = Exceptional Customer Experience 8601 Dunwoody Place Suite 318 Atlanta, GA 30350 Kimberly Cable kcable@atl-apt.org

Event Details

Bringing Humanity to Your Insanity

Presented By: Steve Wunch
National Trainer, Motivation Multi-Family Guru, Sales Trainer Extraordinaire & Entertaining Beyond Your Expectations

Sponsored By:

What if you could start 2019 having an exceptional team with exceptional attitudes toward the customer experience? It’s possible!   Join Steve, as he shares the process of creating customer connections that will unveil each person’s “story” and how to provide them the best customer service possible.

Here's a taste of what you will learn:

  • Who is Your Customer? 
  • Your Attitude is Everything 
  • Easy Concepts That Help You Humanize Policy & Procedures

In addition to presenting his keynote, “Bringing Humanity to Your Insanity”, Steve is excited to share intel on building effective relationships, and how communication has a powerful impact.  When building relationships with people, there are “Emotional Intelligence” factors that we need to keep in mind.  We will explore these factors, along with self-assessing exercises to help participants understand the impact their own communication style has on customer and employee interactions.

Attend this session, and we guarantee you’ll walk away with the tools to improve your ability to better connect with people!

 

Cost:  $120 Member / $140 Non Member

Send 5 or more for $100 

Check out this video!

 This course carries 3 hours of continuing education credit for NAAEI Credentials.

 

For More Information:

Kimberly Cable
Kimberly Cable
Atlanta Apartment Association (770)518-4248x228